Classes (In-Person and E-Learning)

Strategy and Leadership

  • Customer Experience Transformation    
  • Balanced Scorecard     
  • Leading Creativity     
  • Facilitation Skills     

Process Management

  • Process Mapping & Analysis     
  • Measuring & Improving Processes     
  • Delivering the Value     
  • Change Management     

Project Management

  • Foundations of Project Management     
  • Managing Project Teams     
  • Controlling Project Costs and Risks     
  • Using Project Metrics to Deliver Results
  • Building Your Project Governance Practices     

Business Analysis

  • Business Analysis Success     
  • Eliciting and Documenting Requirements     
  • Requirements Analysis and Design Definition     
  • Solution Deployment and Evaluation